According to Robyn Farrell, CEO of short-term insurance at Telesure Investment Holdings, the first thing you should do should your car break down is to switch on your hazard lights – so you are visible and don’t cause further obstruction on the road. If possible, roll your car (by releasing your handbrake) to the yellow lane or as close to the shoulder of the road as possible. When it’s safe to do so, exit your car and place a warning triangle 50 metres behind the car. Once your vehicle is in a safe stationary spot, return to your car and lock all the doors. If you think your car might get hit from behind, don’t stay inside – rather stand at a safe distance from the car.
Once calm, contact your insurance or roadside assistance, as well as a friend or relative to let them know your whereabouts. Ask them to come keep you company while you wait. Do not accept help from any strangers and when the roadside assistance service arrives on the scene, do not get out of your car immediately. Wait for the person to show identification first.